Should have posted this years ago. First four years ago, mis-diagnosed my cat with urinary track infection. Then gave him two catheters. Well $1,200 later still not a clear track so I brought him to Blue Pearl. Within hours had him diagnosed as needing surgery for debris buildup in his stomach and had a new urinary track created because his natural one was unable to be cleared. Today I call to get his prescription renewed for the special food he needs to eat and was told would have to be seen. Then the doctor changed her mind and said if I buy the food there she can write it. When I accused her of trying to make money off me she said it's the law that she has to see my cat if it's more than a year. Wait a minute she just said she would write it if I bought the food there. I think that may even be illegal. Blue Pearl was much more knowledgeable/experienced and no wasted money.
Great staff, awesome service❣️
Tech and Dr. McLean were very caring.
I brought my puppy in for occasional limping. I was not presented with an estimate before x-rays being taken. When I asked how much it would cost I was told they weren't sure. Dr. McLean diagnosed my puppy with a broken leg and initially wasn't going to do anything but send us home. I was concerned that she would break it again so the vet put a splint on her leg. I was told I had to pay extra to send the x-rays to a radiologist and in a few days the report came in that she had a broken wrist and it wasn't healing as fast as it should for a puppy so she needed surgery. Dr. McLean referred me to a specialist and explained to me in great detail that the surgery would involve taking bone marrow from her healthy leg to be put in the broken leg along with a metal bar. At this time I requested that she do another x-ray to determine if any healing had occurred in the splint but she said absolutely not. Ultimately the specialist took more x-rays and determined that her leg wasn't broken and had never been broken. Several days later the radiology report verified this information. Everyone makes mistakes but it's important to acknowledge them and correct them. I requested a refund and was very rudely denied. Cypress Creek Animal Hospital is one of the most expensive Veterinarians in Pasco county but don't be fooled because more money does not mean better care. Dr. McLean is very cold and has a horrendous bedside manner. My opinion is that she's only in this profession for the money, not because she is an animal lover.
Dr. McLean was very pleasant.
Very pleasant experience every time I've been here. Staff is great, doctors are nice to interact with and are very efficient, Ms Angel at the front desk is always very friendly and kind, the visits are always painless with no time wasted. Will definitely continue to visit them.
Waiting time less than 20 minutes.
She took her time and explained thoroughly my dog's treatment plan.
Would highly recommend Cypress Creek Hospital for anyone's pet.
Vet for a number of years but no more. They refused to prescribe a hospice medication for my 17 year old dog without a work-up (which would be stressful for him and should not be necessary for palliative measures in my belief).
Cypress Creek Animal Hospital is a US Veterinary Care based in Lutz, Florida. Cypress Creek Animal Hospital is located at 25227 Wesley Chapel Blvd, Lutz, FL 33559, USA.
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